Dec 15, 2021
Study Buddy, LLC Return And Refund Policy
Last updated: August 25, 2021
Thank you for shopping at Study Buddy, LLC.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our
policy on refunds and returns.
The following terms are applicable for any products that You purchased with SB.
1. INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they appear
in singular or in plural.
2. DEFINITIONS
For
the purposes of this Return and Refund Policy:
a. Application means the software program provided by the Company downloaded by You on any
electronic device, named Study Buddy
b. Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement)
refers to Study Buddy, LLC, 6714 N. Seeley, Chicago, IL 60645.
c. Goods refer to the items offered for sale on the Service.
d. Orders mean a request by You to purchase Goods from SB.
e. Service refers to the Application.
f. You means the individual accessing or using the Service, or the company, or other legal
entity
on behalf of which such individual is accessing or using the Service,
as applicable.
3. YOUR ORDER CANCELLATION RIGHTS
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on
which a third party you have appointed, who is not the carrier, takes possession of the product
delivered.
In order to exercise Your right of cancellation, You must inform SB of your decision by means of a
clear statement. You can inform us of your decision by:
By email: fl [email protected]
By
visiting this page on our website: www.studybuddvfly.com
SB will reimburse You no later than 14 days from the day on which SB receives the returned Goods.
SB will use the same means of payment as You used for the Order, and You will not incur any fees
for
such reimbursement.
4. CONDITIONS FOR REFUNDS
In order for You to receive a refund for services scheduled to be provided or provided through the
Application, please make sure that You cancel your order for the Services through the Application
not later than 24 hours prior to the scheduled time for the services.
5. CONDITIONS FOR RETURNS
In order for the Goods to be eligible for a return, please make sure that:
a. The Goods were purchased in the last 14 days
b. The Goods are in the original packaging
c. You have the receipt or proof of purchase The following Goods cannot be returned:
a. The supply of Goods made to Your specifications or clearly personalized.
b. The supply of Goods which according to their nature are not suitable to be returned,
deteriorate rapidly or where the date of expiry is over.
c. The supply of Goods which are not suitable for return due to health protection or
hygiene reasons and were unsealed after delivery.
d. The supply of Goods which are, after delivery, according to their nature, inseparably
mixed with other items.
SB reserves the right to refuse returns of any merchandise that does not meet the above return
conditions
in our sole discretion.
6. RETURNING GOODS
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods
to the following address:
Study Buddy, LLC, 6714 N. Seeley, Chicago, IL 60645, Attn: Returns.
SB
cannot be held responsible for Goods damaged or lost in return
shipment. Therefore, SB recommend an insured and trackable mail
service. SB are unable to issue a refund without actual receipt
of the Goods or proof of received return delivery.
7. EXCHANGES
If you need to exchange a product for the same one, contact SB. Please note that SB only replace
Goods
you received defective or damaged.
8. GIFTS
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive
a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to
themselves
to give it to You later, SB will send the refund to the gift giver.
9. CONTACT US
If you have any questions about SB's Returns and Refunds Policy, please contact us:
By email: [email protected]
By visiting this page on our website: www.studvbuddvflv.com